PO BOX 523 MARTINSBURG, WV 25402-0523

VOLUNTEER WITH US

We need individuals who want to help the homeless and have the time and willingness to serve those in need. How about you?

The FCCH helpline is staffed year-round by our trained Authorized Representatives,who handle intake and respond to clients and referrals from agencies or nonprofits. We request that you monitor the FCCH phone line from your home for one week every other month. Volunteers are responsible for checking voicemail messages and returning calls during their assigned week on a bi-monthly basis.

As the Authorized Representative you will

intake-volunteer
Complete our intake form by phone
Call the hotel and approve the client’s stay for up to 3 nights
3 (3)
Call the client again and tell them you approved their hotel stay

Volunteers must have email access and a phone for returning calls.

AR training is carried out via Zoom meetings, email correspondence, phone calls, and by observing the trainer during interactions with clients. The training period lasts until the volunteer is able to work independently, with assistance available if required. Training sessions are held in the evening to accommodate the trainer’s work schedule.

Serve on Our Board!

Do you share a passion for meeting the urgent needs of the unhoused? Can you share your life experiences, creativity, management skills, local network connection with us through service on the FCCH Board?

You can volunteer by contacting us at [email protected] or 304-960-5535